KDSN RADIO News
Denison PD’s Amy Vetter Earns Golden Headset Honorable Mention for Calm Response During County Blizzard

DENISON, Iowa — Dispatcher Amy Vetter of the Denison Police Department has been honored with an honorable mention in Zetron, Inc.’s prestigious Golden Headset Awards for Outstanding Telecommunicator. The recognition celebrates Vetter’s exceptional poise and performance during a serious snowstorm that impacted the county.
Presented during National Public Safety Telecommunicators Week (#NPSTW), the Golden Headset Awards highlight the often-unsung heroes who work behind the scenes to keep communities safe. Vetter stood out for her remarkable ability to stay calm under pressure, coordinating emergency responses during hazardous winter conditions that posed significant risks to public safety.
In a statement shared on social media, the Denison Police Department praised Vetter’s dedication and skill, calling her “a hero behind the scenes” who exemplifies professionalism, compassion, and grace under pressure.
“Amy exemplifies what it means to serve,” the department wrote. “Her unwavering dedication and exceptional skillset help keep our community safe every day.”
Vetter’s recognition not only underscores her personal excellence but also brings attention to the critical role dispatchers play in emergency response — often the first point of contact when every second counts.